CANCEL & REFUND
Last Updated: 17/11/2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit and exchange. Please see below for more information on our return policy.
RETURN:
All returns must be postmarked within 7 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN & PROCESS:
To return an item please email customer service at Email Address to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and [include your proof of purchase / the return form provided / other], and mail your return to the following address:
[Company Name]
Attn: Returns RMA No.
Punjab National Dhaba ,Miraj -Pandharpur Road Kalambi, Maharastra (416410)
Return shipping charges will be paid or reimbursed by us. / Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. / You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. / Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. If you use the prepaid shipping label, Indian Rupees will be deducted from your return to cover shipping charges.
Note: For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
REFUND:
After receiving your return and inspecting the condition of your item, we will process your refund or exchange. Please allow at least 14 days from the receipt of your item to process your refund or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Note: For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
CANCELLATION POLICY:
If you want to cancel your order, you need to call at our help line number +919970217304 or email us at [email protected] before delivery of the product(s) as ordered.
However MZS Brothers Private Limited can at its own cancel the order in the following event:
1. Where the product(s) are no longer available or temporarily out of stock.
2. Where there are non-serviceable locations .
3. There is a Restriction on the quantity ordered.
4. Problems/objections are raised by Credit and Fraud Avoidance Department.
5. Incomplete or inaccurate address of the customer.
In the event any of the aforesaid takes place, MZS Brothers Private Limited shall inform the customer within 3 days from the date of purchase order. However if the problem still persists MZS Brothers Private Limited shall cancel the order after prior intimation to the customer and initiate refund if applicable.